At Lorna Alvarado, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

1. Information We Collect

• Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.

• Browsing Information: We collect information about your interactions with our website, including your IP address, browser type, device information, and pages visited. This information helps us understand how you use our website and improve your shopping experience.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and personalize content. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

2. How We Use Your Information

• Order Processing: We use your personal information to process and fulfill your orders, including shipping and billing.

• Customer Service: We use your information to communicate with you about your orders, respond to your inquiries, and provide customer support.

• Marketing and Promotions: With your consent, we may use your contact information to send you promotional emails, newsletters, and special offers. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

• Website Improvement: We use browsing information and cookies to analyze website traffic, improve our website’s functionality, and tailor our content to better meet your needs.

3. How We Share Your Information

• Service Providers: We may share your information with third-party service providers who assist us with order processing, payment processing, shipping, and marketing. These providers are obligated to protect your information and use it only for the purposes for which it was shared.

• Legal Requirements: We may disclose your information if required by law or to comply with legal processes, protect our rights, or respond to lawful requests from government authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes and how your information will be handled.